Welcome to the NETA reports website. This is the front end for a web service that provides access to data from the England and Wales wholesale electricity market under a licence arrangement with Elexon. Using this web site and associated software services it is possible to view settlement and metering data from the England and Wales wholesale electricity market.



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1.2 Your attention is drawn specifically to this paragraph 1.2 and to paragraph 1.3. We, EnAppSys Limited of 6 Halegrove Court, Cygnet Drive, Stockton-On-Tees, TS18 3DB have made every effort to ensure the accuracy and suitability of the information contained in the documents and related graphics published on this Website. We shall not be liable for any loss of profit, data loss, loss of production, depletion of goodwill or any indirect loss, costs or expenses whatsoever arising out of your use of our Website or your use of our services on our Website.

1.3 All documents and related graphics are provided "as is" without any warranty of any kind, either expressed or implied. We hereby disclaim all warranties and conditions with regard to this information. You should not assume that the information displayed is error-free or that it will be suitable for the particular purpose that you have in mind when using it.

1.4 We are not responsible for the content or reliability of linked Websites, and we do not necessarily endorse the views expressed within them. Linking should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

1.5 The content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers and is, unless specifically stated otherwise, protected by copyright, and other intellectual property rights. It is published by us and may not be reproduced other than by downloading and viewing on a single CPU and/or printing a single hard copy, for private or internal business purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights reserved.

1.6 The trade marks, logos and service marks shown on our Website, unless otherwise specified, are our trade marks. No rights are granted to use any of them without our prior written consent.

1.7 Any infringement of our rights or those of our parent company will result in appropriate legal action.

1.8 We give no warranty regarding the ownership of any intellectual property either in the contents of this Website or in any other sites with which we may be linked.

1.9 We make every effort to check and test material at all stages of production. It is always advisable to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this Website.


2.1 This privacy policy relates only to information that we obtain from you. If you visit a Website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked Website.

2.2 The information you provide to us when using this Website will be processed for the following reasons:-

2.2.1 to process any request for advice or information supplied by us;

2.2.2 to notify you of our bulletins, information packs, products and services, should you consent to this;

2.2.3 to respond to any comments, suggestions or questions you may have about us or your experience of us or any complaints you may have;

2.2.4 to customise this Website according to your interests;

2.2.5 to comply with our statutory and regulatory obligations; and

2.2.6 to monitor the use of the NETA Reports web-service.

2.3 The type of information we will collect about you includes:-

2.3.1 your name and address;

2.3.2 your phone number and e-mail address;

2.3.3 your occupation;

2.3.4 your payment details if you subscribe to one of our on-line services;

2.3.5 information you complete in relation to our client surveys; and

2.3.6 pages and resources used by you on this web service.

2.4 We will never collect sensitive information about you without your explicit consent.

2.5 Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

2.6 We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction.

2.7 We process personal data in accordance with the Data Protection Act 1998. In order to comply with the Act, we adhere to strict technical and organisational security procedures.

2.8 Should you wish to obtain a copy of the personal data that we hold on you, please write to us at the address found on this Website click here. If the request will involve significant adminstrative cost based on the amount of data involved we may request a reasonable fee. If this is the case we will inform you of this promptly. As soon as we receive this request together with receipt of any required payment and are satisfied as to your identity we will send you a copy of all the data that we hold about you within one month.

2.9 If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us at the address found in paragraph 1.2.

2.10 We would like to contact you in the future for marketing purposes or to respond to your comments, suggestions or questions by post and e-mail and telephone but we need your consent before we can do this. If you would like us to contact you (including by e-mail or telephone) concerning our services and offers that may be of interest to you then please tick the appropriate box on our Website where you supply us with your details.

2.11 You may refuse any marketing communication from us in the future at any time by e-mailing us at

2.12 If you have a complaint regarding any breach of this privacy policy, contact us at the address shown in paragraph 1.2. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.


3.1 When visiting our Webpages, we would like to use tracking technologies which automatically record and store information about you and your visit to our Website. This can include using a "cookie" which would be stored on your browser. We will not do this unless we have your permission. If you are happy to give this permission then please tick the box set out next to the "I Agree" button at the end of these terms. Please note that if you withhold your consent to use such technology certain functionality of this Website will be affected and you will be unable to access certain webpages on this site. For more information on cookies, please visit

3.2 With most Internet browsers you can configure your browser so that it refuses new cookies, prompts you to accept cookies or disables cookies altogether. Exactly how this is done is dependent on the browser you use.

3.3 We automatically collect and store only the following information about your visit:-

3.3.1 the internet domain and IP address from where you access our Website;

3.3.2 the type of browser software and operating system used to access our Website;

3.3.3 the date and time you access our Website;

3.3.4 the pages you enter, visit and exit our Website from;

3.3.5 if you linked to our Website from another Website, the address of that Website;

3.3.6 your user identity if you are logged in; and

3.3.7 the version of the terms and conditions you have agreed to.

3.4 We use the information we collect to help us identify click stream patterns, to improve our Website and to learn about the number of visitors to our Website and the types of technology our visitors use. We only use this information to ensure that our Webpages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience.


4.1 If any provision contained in these terms and conditions is determined to be invalid or unenforceable the remainder of the terms and conditions shall not be affected.

4.2 The services available for use on our Website have been prepared in compliance with the laws of England and Wales and are not suitable for use in other parts of the United Kingdom or overseas. You should seek appropriate legal advice if you are unsure as to which country?s law or jurisdiction applies to your circumstances.

4.3 Our Website is operated and controlled from the United Kingdom and these terms and conditions and your use of this Website are governed by and construed in accordance with the laws of England and Wales. By agreeing to these terms and conditions you consent to all disputes arising out of or relating to your use of this Website being decided only by the courts of England and Wales. If you are accessing this Website from another jurisdiction it is your responsibility to ensure compliance with the laws that apply to that jurisdiction.

4.4 You are not permitted to assign your rights under these terms and conditions. All rights under the Contracts (Rights of Third Parties) Act 1999 are excluded.

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